SHOP HELP
Where do you ship to?
I am currently shipping within Canada; due to the uncertain tariff situation, shipping to the U.S.A. is temporarily on hold. (Merch will be made available to our U.S. friends when possible!)
All orders are mailed with non-tracked postage to keep costs low.
I don’t see my country listed - can I still order?
Drop me a note and we’ll sort it out.
Your item is sold out! Can you add more?
It depends? I usually do a run of 50 per item; once that lot has sold, it’s likely done. (Unless it’s a super-popular design, I may do limited variants.)
For item updates, you can follow my Insta feed in the meantime; I’m currently trying to set-up my own mailing list for updates.
I never got my shipment!
Do you give refunds?
No refunds, as most of the money… goes to charity? If your order arrives damaged, please contact me for a replacement.
I’m having issues with Ko-fi (shop host) and/or PayPal - can you help?
First contact the 3rd party vendors listed above. If problems persist with your order, contact me.
Can I resell your items?
If you have a brick and mortar store and would like to be a stockist, contact me! Otherwise, no.
Can I reuse your art?
Obviously no.
I saw your art and merch featured on another site; is that you?
If it is not directly linked or referenced on from my main site, or Ko-fi shop, or my elaineistheworst Insta page, it is absolutely NOT me! Do not buy from them and contact me - ty in advance ❤